THIS USER ASKED 👇
The Hawthorne Studies uncovered the importance of: a. the workflow and scheduling of work for production efficiency b. delegating authority downward and throughout the organization c. the informal organization d. viewing an organization as clockworks
THIS IS THE BEST ANSWER 👇
c. the informal organization
A study focused on the employees working at the Western Electric Company’s Hawthorne plant was conducted by the Hawthorne Studies and carried out by Elton Mayo and Fritz Roethlisberger in the 1920s.
Essentially, the study focused on examining the socio-psychological aspects of human (employee) behavior working in a business firm or organization.
The main purpose of the Hawthorne Study was to analyze, examine and determine how various aspects of the work environment in an organization including typically break time, lighting and length of working hours depend on the level of productivity (performance) of employees .
Accordingly, the Hawthorne Study revealed the importance of informal organization and its impact on the level of worker productivity.